Terms of Service

Last updated: June 29, 2026

1. Service

Redpin is a software-led planning, execution-tracking, and analysis system for founder-led customer acquisition. It does not act as a sales agency and does not send or generate messages, posts, replies, or advertisements.

2. Eligibility and founder responsibility

You are responsible for product quality, pricing, fulfillment, support, claims, compliance, community rules, consent, and every communication you send. You must not use Redpin for harassment, spam, deception, unlawful scraping, purchased personal data, or prohibited products.

3. No guarantee

Ten paid users in 30 days is a guided target, not a guarantee. Results depend on the product, market, offer, founder execution, and external buyers. Redpin does not promise customers, revenue, profitability, replies, or refunds based on campaign results.

4. Program decisions

Reaching the campaign goal completes the cycle. Missing it at day 30 requires a material pivot before another cycle. Paid-customer counts are founder-reported and unverified in V1.

5. Billing

The Product Brief analysis is free. Paid access costs $29 USD monthly plus applicable taxes through Dodo Payments. There is no free trial. Subscriptions renew until canceled. Cancellation takes effect according to the billing portal and current paid period.

6. AI and data

AI analyzes product and conversation information but does not create outreach. You confirm that you may lawfully provide any prospect or conversation information entered into Redpin.

7. Availability and liability

The service is provided as available without warranties of market success or uninterrupted operation. To the extent permitted by law, Redpin is not liable for indirect losses, outreach decisions, platform enforcement, ad spend, or lost revenue.

8. Termination

You may delete your account. We may restrict abusive or unlawful use. Account deletion is permanent, while processors may retain records required by law.